Why having a mobile-friendly site is no longer optional
Why having a mobile-friendly site is no longer optional  |  Hue & Tone Creative

Yes, we know you've heard it before. 

The last web designer you spoke to probably mentioned it 5 times in the last 5 minutes. 

They probably used words like “mobile responsiveness,” “optimizing for mobile,” “responsive design”… maybe they even threw in “MobileGeddon” for good measure. 

But, what is "mobile-friendly," why is there a need for it on your website, and why are web designers so obsessed with it? 

In this post, we'll cover just that. We’ll also give you 7 undeniable reasons why you need to invest in your website being mobile responsive.

But first, the basics.

 

What is a mobile-friendly website?

Let's illustrate the concept using a couple of images:

 
Why having a mobile-friendly site is no longer optional  |  Hue & Tone Creative
 

And, this illustration from Google:

 
Why having a mobile-friendly site is no longer optional  |  Hue & Tone Creative
 

See the difference?

One looks like a typical phone app and the other one will require a magnifying glass just to read the site title.

You'll notice the "mobile-friendly" one on the right has:

  • Large, easy to read text

  • Full screen, viewable images

  • An intuitive page layout

  • Easy to use navigation

When you’re on your phone, this is exactly what you would expect a good website to look like. A website optimized for mobile adjusts and displays properly on all smaller screens – not just phones, but tablets too.

 

Why is mobile-friendly website important?

In addition to elevating your user experience, we’ve got some hard numbers on why mobile compatibility is important. A few highlights:
 

  1. In 2017, 52.64% of all traffic came from mobile devices.

  2. By the end of 2018, it’s expected that traffic on mobile devices will make up 79% of global internet use.

  3. Last year 50% of total eCommerce revenue came from mobile devices

  4. 57% of internet users say they won’t recommend a business with a poorly designed website on mobile.

  5. Nearly 8 in 10 customers would stop engaging with content that doesn’t display well on their device.

  6. 88% of consumers who search for a type of business on a mobile device call or go to that business within 24 hours.

It comes down to the fact that almost everyone uses their mobile device to browse, shop, and interact with businesses. Not having a mobile optimized site directly converts to losing potential customers.

If you are a business owner looking to make your mark in the digital ecosystem, we highly recommend that your website be mobile optimized. You don't want site visitors squinting to see what your website is all about.

Still not convinced? 

 

6 (more) reasons why you need a mobile responsive website

  • Google prioritizes mobile-friendly websites in mobile search results. Back in 2015, Google made a change to the algorithm that allows websites optimized for mobile to rank better than those that aren’t optimized.

  • Having a mobile friendly site is considered best practices today and it increases your credibility to comply with industry standards.

  • 91% of mobile internet activity is spent on social media. You don’t want to waste your social media marketing dollars by sending people to a subpar or slow loading site.

  • Good site design makes customers happy and saves them time. You always want to give your customers a good experience – and this means having an easy to navigate site. You can be guaranteed people won’t come back to your site if they can’t navigate it easily.

  • A site that operates smoothly leads to people spending more time on your site.

  • Mobile optimized sites are programmed to load more quickly – you no longer run the risk of people clicking away because your site loads slowly!

In 2018, making your site mobile friendly is no longer optional. It’s worth investing in revising or redesigning your website to make sure your site conforms to the industry standard of being mobile ready. If you don't, you risk losing potential customers, lowering the impact of your social and PPC ad campaigns, and alienating people who aren’t willing to put up with an inferior user experience.  


Hue & Tone: Greensboro-BASED Marketing FIRM

Ready to get your site up to speed? We can hook you up. At Hue & Tone Creative, we believe good marketing can help you create a lasting impression on your customers. From site design to business card design -- we can help you with every piece of your marketing strategy.

75 post ideas for Instagram

Are you lacking imagination for your next Instagram post? Everyone’s creative cogs stop turning every now and then, but fear not, we’ve put our creativity to the test by coming up with 75 post ideas to help you through your creative block:

75 post ideas for Instagram  |  Hue & Tone Creative

  1. Lighten the mood with a meme

  2. Pull out a quote from a happy client

  3. Post a picture of your products

  4. Film a demo of how to use your product or service

  5. Publish pictures of customers using your product or service

  6. Shout about any competitions you’re running

  7. Put your own spin on a big event - like Super Bowl

  8. Re-post stuff your followers tag you in

  9. Push out any promotions

  10. Create some motivational quotes

  11. Celebrate any business milestones

  12. Tell people about any job vacancies you’ve got

  13. Share team bios

  14. Share your team members favorite product

  15. Let people see what goes on behind the scenes

  16. Tease people new product launches

  17. Wish everyone a good weekend

  18. Remind your audience of your contact details so they can share any questions/concerns

  19. Promote employee recommendations

  20. Create an event reminder - if you’re hosting any

  21. Shout about any charity work you do

  22. Promote local charity events

  23. Have fun with your brand

  24. Show alternative uses for your products

  25. Ask questions to gauge audience interest in a topic

  26. Share your industry knowledge

  27. Ask for feedback

  28. Tell the story behind your brand

  29. Point people to new content on your site

  30. Shout about any awards you’ve won

  31. Raise money for charity

  32. Consider interviews with industry experts

  33. Set a challenge for people to get involved with

  34. Remind people when the clocks change

  35. Remind people of your unique selling points

  36. Share some New Year’s Resolutions

  37. Post live pictures and videos from events

  38. Share relevant news stories

  39. Visualize an inspirational, well-known quote

  40. Film a video that will make people laugh

  41. Get an influencer to endorse you

  42. Latch onto a trending hashtag

  43. Let people know what a day in the life at your business is like

  44. Publish statistics around your product or service

  45. Share any positive press coverage you receive

  46. Get involved with topical trends (think ice bucket challenge)

  47. Think of something crazy that could go viral

  48. Reach out to a celebrity and see if they’ll engage with you

  49. Show before and after transformations

  50. Thank your customers for their loyalty

  51. Congratulate customers or clients for their own successes

  52. Point people to key pages of your website

  53. Share a fun fact

  54. Create a collage to show a timeline of events

  55. Run a quiz

  56. Feature products that are on sale

  57. Make a business announcement

  58. Hook onto random awareness days - like International Day of Happiness

  59. Play an April Fool’s Day prank

  60. Show people what life would be like without your product or service

  61. Sell your product in a 20 second video

  62. Be vulnerable: share a challenge your business has

  63. Set up a user-generated content competition

  64. Post a picture of the person in control of your Instagram so people can put a face to a name

  65. Share a #throwbackthursday

  66. Invite people to follow your other social media channels

  67. Run a Christmas-themed giveaway

  68. Schedule a ‘Merry Christmas’ post for on the day

  69. Remind people of your business hours

  70. Share your company’s culture

  71. Start your own unique weekly series, like #whatifwednesday

  72. Ask people to leave you a review (and tell them where they can do it)

  73. Share styling tips

  74. Start a countdown to a key date/event

  75. Share someone else’s content that’ll be valuable to your audience - but make sure it’s not someone who can take business away from you!


SOCIAL MEDIA MARKETING IN the triad

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What does Branding really mean?
ian-dooley-337259.jpg

When the term branding enters a conversation, the word logo usually isn’t far behind. The words have become almost synonymous. Of course, branding is more than the creation of a company’s logo. So, what does branding really mean?

 

The Definition:

The term changes definitions depending upon whom you consult. For discussion’s sake, we’ll use the Business Dictionary’s version which states “[branding is] the process involved in creating a unique name and image for a product in the consumers' mind, mainly through advertising campaigns with a consistent theme.” Branding is the personality of a commodity. It’s the feelings and expectations that are connected to goods, services and even people based on lived experience and marketing efforts.

 

The Purpose & Importance:

Businesses use branding for numerous reasons including attracting new customers, securing loyalties, that result in repeat and longtime patrons, and to differentiate themselves from competitors.   

If a business is able to accomplish the above list, it’s safe to assume that it’s at least competitive. With effective branding, it may even be positioned well enough to charge more than market rivals. This increase in value is based largely on consumer perception and is referred to as brand equity. Judging a book, product or service by its metaphoric cover can be extremely advantageous for a company when public opinion is favorable.

 

How it’s Done:

Going back to our working definition that branding is the process involved in creating a unique name and image for a product, person, or service, keep in mind that there are aspects of this cultivation which are entirely controllable. These include, but aren’t limited to, logos, color schemes, public statements, written communications, social media, packaging, websites, and advertisements. Marketing, public relations, and design firms spend their time becoming masters in these areas, so you may consider using a professional here. So often, companies with quality commodities and excellent reputations find themselves in with injured brands do to ill-advised marketing moves.

 

The Fairy and Cautionary Tales:

Most people are familiar with the controversial Pepsi campaign starring Kendall Jenner. During a time where clashes between Human Rights protestors and police were constantly in the media and the topic of much debate, Pepsi wanted to weigh in with a message of collaboration. Unfortunately, concerns of police brutality and violent discord were seemingly solved by Jenner handing an officer an ice-cold Pepsi. People were outraged for many reasons. Some felt Pepsi had made too light of serious matters, others railed against Pepsi using a national crisis as a means to sell more soda. Pepsi soon pulled the ad, apologized, and certainly learned from the branding debacle. The lesson here may be to align your brand with matters in the proximity of one’s wheelhouse.

Contrarily, one can take a devastating and embarrassing event like infidelity and use it to boost a brand. Beyoncé, upon discovering her famous husband was allegedly unfaithful, created an album cathartically working through her personal issues. Lemonade went on to become the highest-selling individual album of 2016 globally, according to the International Federation of the Phonographic Industry. The admission helped Beyoncé’s brand by reinforcing her image as a smart and incredibly powerful female force.

 

Questions to ask Yourself:

  • What message do you want your product or service to convey in the public’s mind?

  • What distinguishes your product or service from anything or anyone else on the market?

  • Are you consistently stacking up to public expectation?

  • In what ways (beyond performance) can you demonstrate that you are what you say you are?

  • Are you choosing marketing opportunities and strategies that align with your current brand identity?

These questions focus not only on what businesses say and do, but also on how people respond to those messages. In this way, branding is quite interactive. It’s not a business cultivating images of self that customers credulously accept, but a continuous dialogue between consumers and companies.


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10 Twitter Mistakes You Need to Avoid

In the final quarter of 2017, Twitter boasted an average of 330 million active users a month -- not bad given all the claims that it’s past its heyday, right?

All those users means endless sets of eyes on what you post, retweet, and site. With so many onlookers around to spectate on your activity, the spotlight is on, meaning a small slip-up could turn into a big embarrassment.

We have your back, so we’ve put together a list of 10 potential Twitter mishaps you should avoid:

10 Twitter Mistakes You Need to Avoid  |  Hue & Tone Creative

1.  Inappropriate hashtags

What might be a seemingly innocent hashtag when you post it can quickly turn into a somewhat embarrassing oversight… one that might be hard to explain to your boss. Let’s take a look at a couple of examples:

  • When singer Susan Boyle launched a new album, her PR team created the hashtag #susanalbumparty. The intention? Susan’s album party. The reality? Well, something rather rude.

  • Another hashtag horror story comes in the form of #therapist. The publisher was hoping to promote their therapist services, but got their wires tangled in something totally different: the rapist.

The lesson? Always triple check for alternative interpretations.

 

2.  Ill-timed hashtags

Sticking with the hashtag theme, consider what’s going on in the world before posting away. For example, a doughnut company once referenced #notguilty in a tweet, the same day the same hashtag was being used for a high profile murder case.

Not only can it make you look insensitive, but you run the risk of inserting your brand into a political battle – somewhere most brands don’t need or want to be.

 

3.  Being stingy

If you hog your own feed and don’t ever retweet, reply or like anyone else’s content, what’s to stop your audience from doing the same to you? Social media is about connecting, so share the love every now and then, and it’ll be reciprocated!

 

4.  Lack of research

Retweeting is so simple, and because of this, lots of people click away without thinking about what they’re promoting.

Always do a quick background check to make sure a seemingly innocent retweet isn’t endorsing a questionable source – it’s better to be safe than sorry.

 

5.  Think before you link

If you’re going to link out to an external website, scout it out first. Similar to your retweets, you need to know who you’re promoting and where you’re sending people to.

 

6.  There’s no going back

Once you’ve hit publish, there’s literally no going back. Yes you can delete your post, but there’s no stopping people from taking a screenshot of what’s already been out there -- even if you only left it up for a moment.

Whether you’re bantering with a competitor, in a Wendy’s style feud, playing a prank or going on a rant, really think about what you’re saying before you go past the point of no return.

 

7.  Bombarding the sales pitch

If you’re tweeting for business purposes, don’t let your ego go overboard. While Twitter is, of course, a great platform to promote your product or service, you need to mix it up with content that people will want to engage with.

After all, who wants to visit a profile that’s repetitively salesy?

 

8.  Leaving people hanging

If someone’s taken the time to reach out to you, at least have the courtesy to respond!

If you build up a reputation for being unresponsive, people will stop engaging with you on social media. This can be particularly detrimental if you’re running a brand or business page – once you lose a relationship with a customer, it can be hard to get it back.

This is particularly important if you schedule your tweets – don’t forget to make sure prescheduled tweets posted correctly, monitor comments, and check your messages.

 

9.  Random retweets

If you retweet too many random posts, you run the risk of irritating your followers and making them hit that dreaded ‘unfollow’ button. We’re not saying don’t retweet things, but try to keep them relevant. And if they’re not relevant, keep them rare.

 

10.  Don’t hammer hashtags

Hashtags are great, but there’s a time and a place for them. If you hashtag every other word, your post will be hard to read. If you cram as many as you can into your character count, you can look desperate.
 

To make the most of them, stick to what’s relevant and trending, and leave the rest out.


SOCIAL MEDIA MARKETING IN GREENSBORO, NC

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The Importance of Strong Content... according to Yoda

Millions tune in to watch shows like Grey’s Anatomy, events like Super Bowl LII, and cult favorites such as Star Wars. Why? Because the content is so darn good.

Content, as stated by the Oxford English Dictionary, is information made available by a website or other electronic medium. People know good when they see it and recognize good content when they read it. Which is why crafting strong content is so important on the information-overloaded web.

The Importance of Strong Content according to Yoda  |  Hue & Tone Creative

“The force is strong with this one.” –Darth Vader, Star Wars: Episode IV

“What makes for strong content?” you may be asking. It starts with knowing your audience. The subjects you discuss as well as how you choose to tackle them are dictated by those seeking your infinite wisdom and wares. Exploring topics that are helpful to your customers, followers and clients make for good content because it’s relevant. Ask yourself, “what can I do to serve the needs of my unique base”? And create from there.
 

“Always pass on what you have learned.” –Yoda, Star Wars: Episode VI

You can’t teach what you don’t know. Integrate your company’s core competencies (those things you do exceptionally and distinguishes you from competitors) into your content. Kim K posts tons of information regarding make-up and fashion help. Oprah’s website is packed with inspirational tidbits and plenty on healthy eating. Your content could detail how to start a non-profit, demonstrate yoga techniques, or show the masses How to Curate Their Instagram Feeds. Basically, write what you know.
 

"There is NO substitute for WORK." –Vince Lombardi, Green Bay Packers Coach (1959-1967)

Content is often copied from one site and reposted on another. This should only occur when express permission has been provided by the content’s owner. It should also be an option rarely elected. For one, originality is rewarded by Google search rankings and secondly, you can’t contribute much to the virtual conversation if you’re only saying what has already been said. Don’t have the time to create original content? Partner with a professional content provider. Unlike reposting published pieces, working with a content generating service is a savvy alternative that provides you with unique postings for your site.
 

"Pretty good is not enough, I wanna be great." –Christina Yang, Grey’s Anatomy

Your content choices and execution should be in alignment with your brand image. If you’re known for being reliable, posting consistently and on time is a way to demonstrate that trait. Presenting thought-provoking and engaging topics showcases you as the thought-leader that you are. Great at design? Be sure that your content is presented in the showiest of packages that displays your exceptional stylistic talents. If you’re great, your content should be great. Post that which you are.
 

"Knowing is better than wondering." –Meredith Grey, Grey’s Anatomy

What content have you produced that garnered the most engagement and views? There’s an analytic for that.  Refer to your site’s pageview data and determine what your readers prefer. This helps to cultivate similar content that speaks to the needs and wants of your followers. Do your research and give the people what they want.

Keep in mind, your web content may not make a colossal mark or be permanently enshrined in greatness like Star Wars. Instead, it might convert a visitor into a lead or even a client. She may be persuaded to subscribe to your newsletter. He could be moved to try your service. And that is much better and even, dare I say, compelling.


WEB DESIGN, CONTENT CREATION, and SOCIAL MEDIA MANAGEMENT 

No matter what you're looking for help with, Hue & Tone Creative can help take your website -- and the content on it -- to the next level. If you'd like to see what we can do, be sure to take a look at our design portfolio, scope out more of our blog posts, and take a look at the services we offer.

15 Questions to Ask Your Designer Before Hiring Them
15 questions to ask your designer before hiring them   |  Hue & Tone Creative

“You’re hired,” maybe two of the greatest words ever uttered. These babies mean rising employment rates and new beginnings and additional human resources helping to further your professional dreams. The human resource in this case being the much sought-after web designer.

Entrusting your business’s online presence to a trained professional is an excellent choice.  However, before journeying any further, there’s something you must consider: you’re the boss. Like with any other hire, it’s your responsibility to find the right talent to perform the task. Here are 15 questions you should ask a designer before shouting, in boss-like fashion, “you’re hired!”

 

1. What are your qualifications/professional background?

Your designer will work for you; at least for a time. It’s not unreasonable to seek more information about this person or the company in question. Inquiries regarding past work, training, and experience are all fair game and a good start.

 

2. How are your services priced?

This may not seem like an important matter upfront, but it’s one that you want to clarify early. The designer probably can’t provide a complete quote at this stage, especially if you haven’t yet articulated all the specifications for your site. This question pertains to how the designer arrives at the total. Does she prefer to work hourly or is the work charged as a flat-fee? Are some items only available a la carte, such as a logo design, or are packages offered? Understanding how the project will be priced will allow you to decide if you’re comfortable with the arrangement and moving forward, and may help you to more knowledgably consider the final quote later.

 

3. What services do you offer?

The web landscape is changing. While having a professional website is better than not having one, web design is more than just domain names and eye-catching pages. Maybe the designer is qualified to perform analytics once the site has launched or search engine optimization. There may be functions and additions that you’ve not considered. Asking what a designer can do is a great way to discover your options. It can also highlight what services aren’t available.

 

4. Who owns what?

Once you enlist the assistance of a third party, it’s best to get clear on ownership. If you don’t already own your domain name, who owns it if the designer or company obtains it as part of the web building process? Who maintains possession of any graphics, artwork, content, and the website as a whole once the site is built? What about when your professional relationship ends? It’s best not to assume the answer to these questions and prudent to ask during the vetting stage.

 

5. What platform will you be using?

Assuming that your designer is constructing a site from scratch, the building medium is key. Are they partial to using a blank slate platform like WordPress or do they favor Squarespace which offers beautiful templates? (If you’re unfamiliar with the latter, see our helpful post, To Squarespace or not to Squarespace?).

The answer to this question will affect everything from costs to curation options.

 

6. Do you outsource any work?   

The answer here is neither good nor bad. It’s just essential that you know who is working on your project. Being informed helps you better assist in the process and it’s good to know what to expect along the way.

 

7. What are my hosting options?

Hosting is basically where your web files are kept on the net. You may not want to get this technical, but the answer, depending on how much traffic your site experiences, could mean the difference in site speed, SEO, and accessibility. Also, if the designer self-hosts, questions regarding future accessibility can be discussed here.

 

8. Do you provide content?

Websites need a consistent flow of updated or new content. If you’re interested in having someone else do this for you, your designer may be your solution. Web design and content production go hand in hand and some designers have begun offering this special service.  Be sure to ask if this is an option.

 

9. Will I be able to update my site’s content?

Say your company wins a prestigious award, as it should, and you want to add the accolade to your site right away. Will you be able to access the intended page and update your site yourself or will you need to contact your designer each time? Having the ability to easily add and update content is something you definitely want, and knowing if it’s possible is super important.

 

10. What kind of clients have you worked with in the past?

Your similarity to past clients may mean a more seamless move from building their websites to creating yours. If your designer is used to working with much larger or far smaller companies, this isn’t an indication that they can’t perform the work, but similar practice makes perfect.

 

11. Do you have a portfolio or examples of previous work?

Taking a gander at a designer’s portfolio can communicate much more than words. Asking to look at completed sites is a quick and easy way to familiarize yourself with the designer’s capabilities.

 

12. What is your design process?

Ernest Hemingway, Maya Angelou and Eat, Pray, Love author, Elizabeth Gilbert, all expressed very similar writing processes. These masters having like methods is less the point, but there being a process at all is what matters. How does your designer get from point A to point Z? Is there a plan? As stated earlier, knowing what to expect allows you to better assist in your site’s development and eliminates unnecessary uncertainty.

 

13. What is your timeline?

Will the site be up and running in 3 weeks or 3 months? Get clear on how much time your designer needs to complete their plan. With this info, you can design a marketing campaign around the launch date or if you’re having an existing site revamped, you’ll have a timeframe for maintenance and testing; either way, you’re in the know.

 

14. What happens if I need additional work once it’s complete?

Your site is not static. It’s a living, breathing organism that will require changes and maintenance from time to time. You may need future support from your designer and working out the logistics now is certainly the way to go.

 

15. Can you help me, help you?

Designers are usually pretty busy. Juggling several clients and multiple projects with strict deadlines isn’t unusual. While they essentially work for you, they probably aren’t able to be at your beck and call.

You want to understand their best forms of communication and best times to be contacted. This simply allows them to be as responsive to you as possible while allowing space and time to build an amazing product. Openly and honestly communicate any concerns or needs like you would with any other part of your team. Professional courtesy goes a long way in a situation like this and treating your designer with due respect may result in a better product. Asking questions could certainly aid in you confidently uttering those two special words, “you’re hired,” they may also lead to you hearing the beautiful response, “I happily accept.”


WEB MARKETING CONSULTANTS  |  GREENSBORO, NC

We're happy to answer all of these questions...and more! Hue & Tone Creative will take the stress out of developing a new website. Check out our design portfolio to see clients we've helped in the past, and then give us a call -- we can't wait to get the conversation started.

Leading the Way: How to Generate More Leads on the Web

In 2015, there were a total of 205 billion emails sent and received. According to Marketing Charts, emails sent to Gmail users found that 68.4% of all incoming messages were classified as Promotions; marketing messages sent for the purpose of driving a purchase or conversion. Promotional emails and other forms of direct marketing are made possible when businesses obtain personal contact information. The more leads a company is able to capture increases their potential for a future sale or conversion. There’s a myriad of ways to generate more leads, but here are a few that can be done quickly through your website and social media without a lot of fuss.

Leading the Way: How to Generate More Leads on the Web  |  Hue & Tone Creative

Don’t Ask, Won’t Tell

First things first: ask for what you want. Sometimes, just having a place on your site dedicated to requesting a user’s contact info is enough. If you never make the request, you’re much less likely to capture the lead. A good place for such a request is a Landing Page.

 

Create a Landing Page

We love this example from VTL Design! 

We love this example from VTL Design

Basically, a landing page is a place on your site that allows you to capture a visitor's information; most typically through a lead form. More technically, it’s a web page that stands alone from the rest of your site and is created for a specific function. Maybe you’re promoting a webinar and are attempting to attract attendees or maybe you want visitors to subscribe to receive your newsletter. Normally, you can’t reach a landing page from your site’s main navigation menu. Your visitors either land on it or it pops up shortly after they arrive. A landing page allows you to put special requests front and center while capturing user data simultaneously if they choose to proceed.

Simple enough, right? Well, asking doesn’t guarantee a yes, but as stated earlier, you have to at least ask and the landing page is where you pop that question.

 

It’s not what you ask for, but how you ask for it.

“What’s your math,” is the most creative means by which I’ve heard a phone number solicited. The gentleman wanted something, but instead of asking the same way everyone else has, he got creative and, as a result, he got the digits. On your landing page, you have what’s called the Call to Action button or CTA. A CTA is the equivalent of a pickup line. Traditionally that line has been “Submit”. Research has shown that this word has a lower conversion rate than other phrases. Subscribe, Start Your Free Trial, Launch, Download Now, Create a Site, Get Your Free E-Book, Sign Up for Free are more successful alternatives just to name a few. While it makes sense that your conversion goal will dictate what you ask for, the world is your oyster in terms of how you can ask. So, get creative in your request and the lead may be yours.

 

Social Sharing is Caring

Does your company have a Twitter account, Facebook Page, Instagram, ect? If so, make sure to include social sharing buttons on your website. Visitors who don’t want to fork over contact information may opt to engage with you through these mediums. They can follow you and you can, in turn, follow your followers. It’s a way to gain instant leads. Not only will your social media promotions show up automatically in their feeds, you will have unfettered access to those interested in your service or product and access to their entire social network. Easy peazy.

A business’s success is dependent upon how successfully they attract and keep customers. Lead generation is an essential part of that task. Capitalize on the traffic coming to your site by extending an offer or making a request that may perpetuate the relationship. Don’t be afraid to make the first move. As leads increase, you’ll be happy you did.


WEB MARKETING IN GREENSBORO and WINSTON-SALEM

If your web traffic is stagnant, it's time to give Hue & Tone Creative and a call. We'll work together to help you get your content back on track and your website in front of new eyes. Want to learn what we can do? Give us a call.

Our 7 Favorite Posts of 2017

As we were planning out our 2018 content calendar, we got thinking about all the great content we posted over the last year: a total of 51 blog posts (to be exact).

From social media and font pairing to color inspiration and web design, we ran the gamut on everything marketing and design related. But out of all of our content, there’s a few posts that stand out among the rest. We’ve rounded up our top 7 -- here's what they are + why: 

6 SIGNS IT’S TIME TO UPDATE YOUR COMPANY LOGO  |  Hue & Tone Creative

Best branding post: 6 Signs it’s Time to Update Your Company Logo

Your logo is your company’s primary visual symbol, and one of your brand’s most important assets. If you haven’t changed it in a while, we’ve put together 6 signs that should kick-start a rebrand.


HOW TO CREATE CUSTOMER PERSONAS  |  Hue & Tone Creative

Best post for finding new customers: How to Create Customer Personas

Customer personas are detailed representations of your customers’ demographics, likes, dislikes, traits, and buying behaviors. These traits are not made up, you need to discover them through comprehensive research. Here’s how.


HOW TO CURATE YOUR INSTAGRAM FEED  |  Hue & Tone Creative

Most popular social media blog post: How to Curate Your Instagram Feed

Ever stumble across a gorgeous Instagram feed and suddenly come down with a major case of account envy? We’ve all been there. Creating a lust-worthy Instagram account is more than just slapping on a filter and a handful of hashtags. 


MOOD BOARDS: HOME SWEET HOME  |  Hue & Tone Creative

Our favorite design post: Mood Boards: Home Sweet Home

A compelling image can capture attention, tell a story, and help you connect with your viewer.  But inexpensive, non-cheesy stock photos can sometimes be hard to come by. To save you the hassle of hunting for decent photos, we’ve narrowed our top 10 (mostly free) stock photo sites.


Our pick for must read: 4 Elements for a Killer Landing Page

When it comes to lead generation, landing pages count. We've broken down our four must have elements for a lead generating landing page. 


7 SQUARESPACE FONT PAIRINGS  |  Hue & Tone Creative

Our most read blog post: 7 Squarespace Font Pairings

We've taken the guesswork out of selecting the perfect fonts by putting together 7 suggestions that will revive your favorite Squarespace template.


THE 6-STEP CONTENT CALENDAR  |  Hue & Tone Creative

Our most stress relieving blog post: The 6-Step Content Calendar

Creating a content calendar will save you time, provide consistency, and help you manage your communication channels. Avoid stress and get organized with this 6-step process.


Web Marketing + Design in Greensboro: Hue & Tone

Looking to market your business in Greensboro, Winston Salem, or the surrounding areas? Hue & Tone is a creative graphic design agency specializing in logo design, web design, social media management, and more.

Getting Analytical in the New Year
Getting Analytical in the New Year  |  Hue & Tone Creative

A business’s ultimate success has grown increasingly reliant on its web presence; particularly its website. According to an April 2017 survey taken by Statista, 40 percent of internet users in the US stated that they purchased items online, several times per month. Retail e-commerce sales worldwide are expected to nearly double between 2016 and 2020. More people than ever are performing research online before journeying to a brick and mortar store to complete a purchase. With so many transactions occurring online, how can you be certain your website is performing up to par?

Most small business owners can at least determine how much traffic their website solicits. But this can be as beneficial as knowing how many people attended a party without actually talking to anyone. There’s so much more information available. So, if you haven’t already, it’s time to get analytical in 2018.

 

Conversion

This statistic tells you how successfully your website is completing your intended goal. For example, if you’re Pizza Hut and your website’s primary purpose is for a visitor to complete a purchase, then your conversion statistic will indicate the percentage of visitor’s doing just that. Maybe you’re a real estate company, and your conversion goal is to have web users complete a contact form; this statistic will give you those percentages.

 

Source Report

Again, most people are familiar with Traffic Acquisition Reports, which measure the amount of traffic your website is getting during any given period of time. But remember, we’re after much more; like, how did they find you in the first place? There’s an analytic for that. A Source Report can tell you if someone arrived at your site by way of a search engine like Yahoo, or a referring site like Pinterest which includes links that route users to a pin’s original site or page. It can even determine how many people typed your url directly into the address bar.

 

Medium Report

There is also a Medium Report which indicates whether the result was the product of organic search or unpaid search, a paid search result, or via a referring website. All of this information could help influence marketing decisions going forward and guide a strategy for capitalizing on the sources and mediums already generating much of your traffic.

 

Bounce Rates

This statistic can inform several website elements, because it tracks what happens once a visitor enters your online presence. Do users journey to another page within your site or do they leave it all together? If your bounce percentage is high, you can determine where visitors are landing, which may prompt insight into why they’re leaving. Essentially, this analytic provides valuable insight into what visitors like about your site and what they don’t. Moreover, it empowers you to customize and alter your website accordingly.

 

Pageviews

This statistic is self-explanatory. It measures how many views a specific page receives. If visitors are returning to the same page again and again, hypothetically, you can formulate content that may garner similar interest. It could also point to other contributing factors like design schemes that users prefer. Using this information to formulate a strategic response can ultimately assist in improving your overall conversion rate.

 

The world wide web will continue to change and grow to meet human demand and businesses must evolve to keep pace. With the new year, usher in a new marketing strategy with the help of web analytics. It will be the best resolution you’ve ever made.


web marketing consultants  |  Greensboro, NC

Need help getting your website set up? Want a second set of eyes looking over your analytics? Hue & Tone Creative will take the stress out of marketing your business online. Check out our design portfolio to see clients we've helped in the past, and then give us a call to get your web presence ready for the new year.

Should you ever work for free?

There’s a Twitter Page entitled Don’t Work For Free where freelancers can “out” companies and individuals requesting free labor. With over 16,000 likes and just under 2,000 followers, it’s evident that there’s a faction of society who considers working for free sacrilegious. As for me, I was torn on this issue. Then I began writing this article. As a freelancer, I understand the difficulty in locating work then asking for and receiving sufficient pay for the time, enery and training that went into creating my product. Even after earning billions and billions of dollars, Oprah Winfrey, Warren Buffett and Bill Gates still demand that mean green, so why should any of us ever work for no pay? Well, there is one reason working for free is justifiable and even beneficial. I’ll explore that first, then I’ll tackle the common reasons people use to rationalize working gratis and briefly discuss the resultant dangers associated with doing so.

twenty20_ebab27b5-7075-40bd-8d2e-acc3ebe3fd82.jpg

 

To Gain Real-Life Experience

Working for free is a great method to gain experience in a field in which you’re interested, but have no prior knowledge. This is especially true if you’re about to invest years of your life in school or lots of money on training. Working for free could provide access to a field it would be challenging to penetrate otherwise. Take me for instance. My senior year of high school, my father arranged an unpaid gig on my behalf. The gentleman for which I worked, was an attorney. It had been my hope and intention, since the age of 3, to pursue the same profession. With unwavering doubt, I knew that law was what I wanted to do with my life. My Father wasn’t so sure and suggested an internship. Turns out, my Pop was right.
 

I discovered that while Matlock and Law & Order’s Jack McCoy spent much of their time making lofty speeches in courtrooms, actual criminal attorneys spend long hours in solitude completing paperwork. There were other discrepancies between what I thought being a lawyer was like and the reality. Working for free saved me hundreds of thousands pursuing a career that was nothing like I thought. Thanks Dad and thanks to the opportunity working for free afforded me.

 

Exposure

Defined as the act of exposing, laying open, or uncovering. As research for this article, I wanted to find out what my spiritual leader, Oprah, had to say about all this. This is where exposure as pay entered the conversation. Instead of an inspiring Ted Talk or an enlightening interview with Shonda Rhimes, I found hula hoop sensation, Revolva. In 2014, the performer penned an open letter to Oprah Winfrey, admonishing her for an invite to perform pro bono at Oprah’s Live Your Best Life tour. Revolva was offered compensation in the form of exposure.
 

Let’s be honest, exposure is essential for any business. How can people patronize you, if they don’t know you exist? But those in the market to live their best life, are not necessarily in the market for a hula hooper. Exposure doesn’t guarantee future earnings. Working guarantees future income, which is why we work and for it, we are paid. Exposure is not legal tender.



Resume and Relationship Building

I toyed with the idea of working for free in order to forge a connection with a truly impressive business mogul based in New York. I wanted this connection so badly that I was willing to do most anything to jumpstart the relationship. I figured that rubbing shoulders with this person and being able to say I worked for their company would be like steroids to my puny career. Unfortunately, I couldn’t afford to move to New York and live in New York or feed myself in New York if I were working for free. Even if I could swing it, my plan bordered on the absurd. Folly aside, what’s important is how I arrived at that thinking.



The Truth

I had never had my talents or skills valued in a traditional workplace or compensated at the level at which I performed. As a result, I struggled with my sense of worth and hoped to happen upon a benefactor that, after I’d demonstrated my worth for less, would happily offer me more.
 

After years of following this strategy, I found that it rarely works. No one or very few will give you what you’re worth, even if your value has been demonstrated. You must know your worth and ask for, some would argue, demand due compensation. Why is this essential? Because, it’s your contribution. It’s what you have to offer the world. It’s what will be left when you are no longer here. That, in itself, is invaluable. Your essence, your legacy, your mark. Don’t discount or give it away, unless it directly helps sustain your momentum or motivation towards delivering your contribution to whom it is meant. Exposure alone just won’t do. It can be a remarkable perk in addition to income. Relationship building doesn’t justify, unless that relationship is truly symbiotic where both entities are actually benefitting. Impressive resume additions are great, but if you’re in doubt over your own greatness, it won’t be enough and you may continue compromising in the future. Relish in your worth, stand in it, marinate on it, reach for it, rise from it, and then boldly and unapologetically ask for your check, please.


Tamika Page  |  Hue & Tone Creative

MEET THE WRITER:

Tamika Page works as a marketing assistant and instructor in Atlanta, GA. Her first words were “increase market share.” Although her first words were far less remarkable than previously stated, she does have extensive experience in helping small businesses grow and discover their unique identities.

Want to chat with Tamika directly? TamikaMPage@gmail.com

Color Stories: Festive foliage

Snow covered garland, carefully crafted wreaths, eye catching poinsettias... The right greenery can usher the holiday spirit into any space! 

To get in to the holiday spirit, we've sorted through some of our favorite photos of Festivus-inspired greenery. These color stories take a closer look at some of our favorite foliage, from a close-up of a pine bough to an entire hillside of snowcapped trees. 

Color Stories: Festive foliage  |  Hue & Tone Creative

Open Invitation

A pop of rich red awakens an earthy green for an inviting color scheme... it's so rich it practically beckons you right in! 


Color Stories: Festive foliage  |  Hue & Tone Creative

Tranquil Terrain

Cool blues and purples paint the soothing and silent aftermath of a snow storm.


Color Stories: Festive foliage  |  Hue & Tone Creative

Delicate details

If you look closely enough, even the smallest detail is alive with color! This ornament inspired palette pairs a dusty plum with graphite and sage for a one-of-a-kind winter scheme.


Color Stories: Festive foliage  |  Hue & Tone Creative

Crisp Cranberry

This modern color pairing packs a bold punch with an accent of brilliant red. A nearly-black mahogany and cool greys accent this daring statement color.


Color Stories: Festive foliage  |  Hue & Tone Creative

Festive Fern

Deep earth tones take us back to nature in this rich and rugged color scheme. A pale blue pops on a backdrop of muted mahogany and soft brown.  


LOGO AND BRAND DESIGN IN GREENSBORO, NC

Need a custom holiday invite? A fresh brand to start 2018 off right? We've got you covered on all fronts. Hue & Tone specializes in logo design, branding, and collateral development. Reach out if you're ready to start the new year off right: hannah@hueandtonecreative.com or 336-365-8559.

Web Design Trends to Leave in 2017

The song, It’s so Hard to Say Goodbye to Yesterday was originally recorded for the 1975 film, Cooley High. It’s a real tear jerker and may make for fitting music as we bid farewell to design trends that can’t join us in the new year. Honestly, the list itself isn’t sad at all. It’s actually solid advice regarding 4 web design trends to leave in 2017.

Design Trends to Leave in 2017  |  Hue & Tone Creative

Before we get to the list, let’s quickly discuss why this purge is so necessary. Two letters: UX. UX or User experience refers to a person’s feelings and impressions about using a particular product, system or service. In this case, your website. To keep this experience simple, logical and enjoyable, these 4 web designs must be left behind.

 

#1. Skeuomorphism

The design concept that merges our real-life perception or characteristics of an object with its digital equivalent. A good example of this is the original Instagram logo; a life-like image of a camera that has since changed to a simpler, semi-flat design. Flat and semi-flat designs have a minimalistic feel and seem to be preferred more widely by web audiences. For this we say adieu to skeuomorphism. 

 

#2. Hero Images as the whole Story

Hero images are large images that take the place of traditional banners and are generally overlaid with text. Don’t get me wrong, they look amazing. They are captivating, they are alluring and signal substance. The problem is, some websites are little more than these images with no accompanying meaningful content. Perfectly fine for a webpage used for contact information or a place to describe a single product. However, hero images are not enough to tell the whole story about a business and its products or services. Coca-Cola is a great example of how to use hero Images while still boasting a site full of relevant and substantive content. Easy to say arrivederci to hero images as the entire story.

 

#3. Tight Spacing

Sometimes, full breakups aren’t necessary. A little space goes a long way at rekindling a quenched flame. White space in particular, could vastly improve the look and feel of your website. This can be accomplished pretty easily. Sites that are text heavy can add space between lines and letters, enhancing readability. Similarly, those with lots of products to display should take a hint from Amazon.com which uses grid layout design. The online superstore has successfully employed this design to organize their many products. In either case, the user experience is upgraded. We can happily say adios to tight spacing. 

 

#4. Sliders and Carousels

These are not the same, but are similar design techniques. They each involve the movement of images in either a sliding or rotating fashion. Neither, according to a Nielsen Norman Group study, were found to be effective conversion tools. A point made many times over the years, but appears on this list due to an even greater downside. The designs could negatively impact your SEO or search engine optimization. While the use of sliders and carousels aren’t automatic SEO killers, the risk to your website’s ranking is real and may not be worth taking that chance. Either, enlist the help of a professional website builder or try something else. Videos are a great alternative to both these elements and may be a better way to tell your story. Let us say Gooday to sliders and carousels. 

 

Companies in the know wisely improve their websites to increase user satisfaction. This includes, but is not limited to the way the site appears on mobile or desktop devices, how easily and intuitively one can navigate the site, and the overall functionality and feel when engaging with the website. The 4 web design trends to leave behind, tend to interfere with these aims in one way or another. It may not be so hard to say goodbye after all.


WEB DESIGN IN GREENSBORO AND BEYOND

Guilty of using all these things on your website? We can help pull you out of the past!
Hue & Tone Creative will help get your web presence up to speed. Be sure to check out our design portfolio to see clients we’ve helped in the past -- and then give us a call if you’d like us to build you a modern website that truly tells your story.

EPS, AI and PDF files and Other Life Mysteries Solved

As another year comes to a close, it’s common to reflect upon our existence and the world at large. What’s the meaning of life, are we alone in the universe and what’s the difference between EPS, AI and PDF files? The first two questions are worth pondering, but in this marketing dimension, the latter inquiry is of much greater importance. Let’s take a closer look at these formats and hopefully solve at least one mystery of the world.
 

EPS, AI and PDF files and Other Life Mysteries Solved  |  Hue & Tone Creative

Encapsulated PostScript or EPS predates AI and PDF files. It and the other file formats can contain any combination of graphics, text and images. The different components comprising an EPS file are communicated in a programming language called PostScript that describes the objects in and the layout of a page. An EPS file internally contains this programming language which accounts for its main benefit: compatibility.

 

EPS has cross-platform compatibility which means it can be shared between Mac and PCs. While a EPS can be accessed on a Mac automatically, if in Windows, it requires graphic software like Adobe Illustrator, Inkscape and Corel Draw to open and edit this type of file. Also, if the file is print ready, meaning no changes need to be made, an EPS file can be sent directly to a PostScript printer without compatibility issues and to most imagesetters. It’s the original file format for complex designs and is still used by graphic designers and publishing professionals currently. However, it’s been gradually supplanted by AI and to a greater extent, PDF files. Here’s why:

 

AI or Adobe Illustrator Artwork files are vector based graphics contained in a single page. While AI files have many of the same attributes as EPS, AI is an application-native format. This means that it is designed to be understood by the software that created it. In this case, Adobe Illustrator. AI files can still be imported by other programs like Freehand or CorelDraw, but when doing so, it omits any Adobe Illustrator-specific content it doesn’t understand. Simply put, AI file formats function most optimally in Adobe Illustrator, because they were literally made for each other. Contrarily, EPS wasn’t created for any particular application. This file type is an exchange format where the intent is for it to be openable by multiple applications. Think tailored suit vs one-size-fits-all pant. While EPS is compatible with more applications than AI, the entirety of the information contained, doesn’t always translate into the chosen application. This problem led to the creation of the PDF.

 

PDF or Portable Document Format is described as the successor of EPS. The PDF was the first file format that enabled a document to be shared electronically while retaining its original formatting. No matter what application is used, you’re able to transfer electronic versions of these documents anywhere, and view and print them on any machine. It allows the exact presentation and exchange of documents, independent of software, hardware, or operating system. Unlike EPS, it translates exactly no matter what. And contrary to AI, it’s not limited by its application of origin.

 

The file type you use should depend on the project at hand, the tools in your box and you and your team’s preferences. EPS, AI and PDF files all have their unique advantages given the context and you may find yourself using each of these throughout your work.  While there are still larger life questions we all want answered, at least this one can be crossed off the list.


CREATIVE EXPERTS IN THE TRIAD

Can't figure out your mess of files? Not sure what the printer is asking you for? No worries, we'll get your businesses branding back on the right track -- we specialize in branding and collateral design. Whether you need to refresh your existing brand or start from scratch, we've got your back. Contact us if you're ready to stop stressing about your visual identity.

5 Thankworthy Tips for Better Holiday Content
5 Thankworthy Tips for Better Holiday Content  |  Hue & Tone Creative

Macy’s Thanksgiving Parade, The Starbucks Holiday Cup, and the NFL’s Thanksgiving Games are all examples of how companies capitalize on the Holiday Season. You may be wondering how your business can get in the holiday game. If you’re not yet prepared to spend millions on gigantic floating turkeys or interested in joining the controversial cup circuit, you could simply create season-specific content for your darling customers and clients. Below are 5 thankworthy tips to generate more interesting holiday content for your website and social media outlets.

 

1. Customization is Key.

Your customers’ likes and dislikes, locations, and values, etc., should dictate what you’re posting on a normal basis. Likewise, it’s helpful information for the direction of your holiday content. For local clients, contributing a calendar of nearby holiday events would be beneficial. If your base is smorgasbord of religious beliefs and practices, then focusing on shared values like gratitude and family could aid in promoting holiday cheer without offending anyone. If you don’t quite know the makeup of your patrons, see our helpful guide to creating customer personas. The point is to customize your content for your audience which will have them coming back for more helpings through the holidays and beyond.

 

2. A little Industry Anyone?

Your content should fit your industry. Gift guides, product reviews, stories regarding your company’s philanthropic pursuits are all popular methods and sources for holiday driven content. Whatever you choose, it should be industry-based. A recipe app could of course feature holiday inspired recipes like red velvet cake or Cajun turkey tips, whereas the Goodwill could, more relevantly, post about finding the perfect holiday look or ways to tailor donations toward holiday needs. Injecting your content with juicy business/industry-specific information will have your customers salivating for more.

 

3. Help Me, Please!

The holidays are a time for many decisions to be made. What should I cook, how should I decorate, what are the best gifts of 2017 and where should I shop? With so many options to choose from, having a trusted advisor to hep navigate such choices is gold. Do you have information regarding high-demand products or data concerning online shopping vs. in-store purchasing? If so, create posts sharing your expert knowledge. Providing valuable holiday information will delight your clients and could prompt them to share the useful data and your awesome posts with countless others.

 

4. Picture This.

We’re all familiar with the adage “pictures are worth 1,000 words,” therefore, don’t limit your holiday posts to just text.  Use this time to display compelling images and heartwarming videos about your company. Showcase photos of your office decorated for the holidays or a video of your employees at the annual toy-drive. If your company doesn’t personally participate in these practices, highlight other organizations and businesses who do. Promote vendors, sister companies and other business affiliates by posting videos and pictures of their holiday experiences. It’s a great way of saying thank you to them and to drive some holiday traffic your way.

 

5. Give Thanks.

Speaking of thanks, some companies like to use the season to highlight the people who make it all possible – their staff.  Who doesn’t like to be appreciated? Create posts that show your employees in festive wear, acknowledging their contributions or cutting a rug at a company party. Create contests for customers and clients regarding the best-looking turkey or ugliest holiday sweater and post submissions on your site. Get others involved by asking for votes. Show the people who matter most that you care and create some buzzworthy holiday content at the same time.

 

The truth is, there are literally thousands of ways to create interesting holiday content for your site. The challenge is doing so in a way that’s relevant and valuable to those you serve. Honor them this holiday season by providing content that places their needs, wants and contributions at the top of the list.


SOCIAL MEDIA MARKETING IN GREENSBORO, NC

Content stale? That's what we're here for! Whether you’re looking to increase your views or simply need a break from handling your account, Hue & Tone Creative has you covered for all things social.

To Squarespace or not to Squarespace? The small business’s question.

According to the SBA, small businesses account for a whopping 99.7% of U.S. employer firms. If you’re thinking of starting your own small business or maybe you already have, how do you emerge as the peacock amongst all the other peacocks with the showiest feathers? Well, an aesthetically pleasing and user-friendly website would certainly help. In this DIY climate, only one website builder springs to mind: Squarespace. This week, we’ll explore why Squarespace is the best choice for small businesses.

To Squarespace or not to Squarespace?  |  Hue & Tone Creative

We’ve all heard or seen the commercials for Squarespace, the self-proclaimed “all-in-one solution for anyone looking to create a beautiful website.” And beautiful it is. Squarespace’s landing page is like a mini trip to an art museum. The evocative photographs, set against sleek and colorful backdrops, coupled with drag-and-drop functionality, easily marks its self as the preeminent option. Once there, you’re thrilled and delighted to press the Create A Site button.
 

Inside, you’ll find that Squarespace’s versatility is unmatched. The site currently boasts more than 70 different templates. After exploring and choosing the design of your liking, you can begin adding your own content. One caveat, Squarespace’s polished designs only go so far. Be sure to use high-quality photos when swapping out placeholder images. One of the allures of Squarespace is its sleek, professional design, but even that won’t make up for low quality, grainy photographs.

Squarespace has done a phenomenal job with creating beautiful spaces that you can tailor to fit your needs. Do play around with templates if you can’t seem to settle on just one.  Once you begin customizing, Squarespace provides you the option of previewing other templates without losing earlier work. You can experience what your site looks like with a banner overlay, or at various scale sizes, or with numerous navigation choices, or utilizing page animation or displaying a slideshow. And these are just a few of the design options available to you. Like what you see? Great! Let’s talk pricing: 

Screen Shot 2017-11-15 at 8.11.40 AM.png

Squarespace has the simplest pricing plans than any other web builder; with only two total. $12 per month for personal websites, billed annually or $16 paid month to month, and $18 per month for businesses, billed annually or $26 paid month to month. Two additional pricing plans are available if you want an online store. Your hosting and a custom domain name are included with the purchase of an annual membership and that’s certainly a plus.


Other web builders offer free plans, but with limited features, and sub-domain names. Squarespace permits you to try their service for a 14-day trial, but once expired, you’ll need to choose a paid membership to continue service. All things considered, Squarespace’s pricing is competitive with other web builders and the value you receive is undeniable. It has the tools to set any small business apart by adorning it in the most beautiful of feathers and allowing it to really strut its stuff. 


WEB DESIGN IN GREENSBORO AND BEYOND

Loving Squarespace, but not sure what to include on your website? Or maybe your homepage is just looking a little flat? Hue & Tone Creative will help get your web presence up to speed. Be sure to check out our design portfolio to see clients we’ve helped in the past -- and then give us a call if you’d like us to build you a custom, modern website that truly tells your story.

Think Before You Tweet: How Free Speech Can injure Your Brand
Think Before You Tweet: How Free Speech Can injure Your Brand  |  Hue & Tone Creative

The following article is a guest contribution from Tamika M. Page. 


Twitter debuted March 21, 2006 when co-founder Jack Dorsey posted the inaugural Tweet which read, "just setting up my twttr."  While Jack was off launching what is arguably one of the biggest communications technologies of the last century, which currently averages about 328 million monthly active users according to Statista, an online statistics company, I was somewhere in the world learning the importance of thinking before I spoke.  Journey with me, if you will, back to Atlanta circa 2001.
 

At an early morning yard sale, I enthusiastically remarked to a potential customer that she looked like a lady basketball coach. She wasn’t flattered. In fact, she gave me a strange look, put down the candle sticks she had been eyeing and walked away obviously offended. Needless to say, I lost the sale. After fighting the urge to yell, “hey lady, that was a compliment,” I decided to ask some trusted advisors what they thought of the strange exchange. The results were mixed. My Grandmother heard genuine praise while my best friend stared at me in shock; as if I’d lost my mind for uttering the thought aloud. My brother laughed for what seemed like five minutes while my mentor gave me a copy of The Berenstain Bears Forget Their Manners.  How was it possible for one statement to spur multiple and varying reactions?

 

Meanings get lost in translation.

What I was attempting to express was that this lady had an athletic physique, a beautiful haircut and reminded me of the late, great Pat Summitt, coach for Tennessee Lady Vols. However, my meaning was somehow lost in translation. Why? Well, this woman and I had two different world-views, or lenses through which we viewed the world. What I meant was not at all what she heard. It seems this plays out repeatedly on Twitter. Every week some high-profile individual is reprimanded, or a company is hit with a wave of backlash for an uninhibited Tweet. While my impulsivity cost me, at most, seven dollars, these professionals and companies lose big when they quickly and, oftentimes, thoughtlessly take to social media with their opinions, jokes and grievances.

 

Your Tweet could be interpreted as an official declaration of war.

Think Before You Tweet: How Free Speech Can injure Your Brand  |  Hue & Tone Creative

After President Trump exercised his First Amendment right via Twitterverse, North Korea’s Foreign Minister, Ri Young Ho, responded with the following, “Since the United States declared war on our country, we will have every right to make all self-defensive counter measures.”
 

You could lose your job, at least for a couple of weeks.

Take the case of ESPN’s Jemele Hill who Tweeted her opinion on how the public should respond to Jerry Jones’s threat to bench any Cowboy’s player who didn’t stand during the National Anthem. ESPN accused Hill of violating the company’s social media guidelines for a second time and suspended her for two weeks. Hill is lucky when one considers other celebs like Gilbert Gottfried who lost his endorsement with Aflac after posting Tweets making light of Japan’s 2011 tsunami.

Think Before You Tweet: How Free Speech Can injure Your Brand  |  Hue & Tone Creative
Think Before You Tweet: How Free Speech Can injure Your Brand  |  Hue & Tone Creative



You could lose customers and respect.

Home Depot quickly parted ways with a social media representative who posted a racially insensitive Tweet targeting African Americans from the brand’s Twitter account. The company decided to Tweet apologies, sans their media rep. When they directed one of these apologies specifically to Al Sharpton, Jesse Jackson, and the NAACP, it only made matters worse.

 

3 Ways to Avoid Twitter Faux Pas

1.     When in doubt, don’t: We all have a little voice inside us that nags right when we’re about to say or do something that might lead to unwanted trouble. If you possess the slightest inclination that your post may be inappropriate or could be misconstrued as such, don’t Tweet it out. It’s much easier to refrain than to retract.
 

2.     Never go to bed angry or Tweet that way either: Acting from anger is seldom a good idea. Typically, we behave in ways we later regret. Therefore, instead of Tweeting in this state, go for a walk, take deep breaths, do the stanky leg, whatever. The point is to delay expression until you’ve calmed down. This can potentially save your relationship as well as your reputation.


3.     Ask for Help: Consult a firm that specializes in multimedia communications. You may know construction or cakes or calligraphy, but framing your company’s messages perfectly is a specialty in itself. Outsourcing this all-important task will protect your brand and frees you to focus on what you do best.


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Meet the writer:

Tamika Page works as a marketing assistant and instructor in Atlanta, GA. Her first words were “increase market share.” Although her first words were far less remarkable than previously stated, she does have extensive experience in helping small businesses grow and discover their unique identities.

Want to chat with Tamika directly? TamikaMPage@gmail.com

Color Stories: Flat Lay Finds

If you loved iSpy as a kid, these eclectic flat lays are going to catch your eye...eye for detail that is! 

Flat lays not only make great Instagram posts, but they can also be great design inspiration. A stylized color scheme is part of what makes a good flat lay eye-catching social media gold... as opposed to just a pile of junk on a white background. 

We grabbed a few of our favorite flat lays from Twenty20 and let them inspire 6 unique color schemes! 

Color Stories: Flat Lay Finds  |  Hue & Tone Creative

Sixties Citrus

This color story is looking to make a statement -- 60’s inspired citrus hues pair with a pop of electric strawberry for a modern look that will practically knock your go-go boots off!


Fall Bazaar

An unexpected spin on fall, a muted rosewood hue pairs with a pink that packs a peppy punch. A pale olive and citron pull together this surprising style.


Color Stories: Flat Lay Finds  |  Hue & Tone Creative

Punchy Post-its

Earthy sage pairs with a bright salmon and a goldenrod yellow... these post-it notes inspired a color scheme almost good enough to eat! 


Artboard 2Events.png

Neon Stamp Collection

We pulled these punchy colors out of a dynamic stamp collection. If you’ve seen our logo you know we’re obsessed with citron – add a luscious grape color, a toned down teal, and a calming grey and you’ve got a girly, but fresh, color scheme.


Color Stories: Flat Lay Finds  |  Hue & Tone Creative

Colorful Cars

Whether you’re a racecar driver or an everyday commuter, we bet this color scheme really revs your engine!


Color Stories: Flat Lay Finds |  Hue & Tone Creative

Beige Business

The most muted of the group, this flat lay takes business style to a new place. Soft lavender, navy, and pistachio green give these guys a serene look during a hectic day at their make-believe office.


CREATIVE PROFESSIONALS IN GREENSBORO AND WINSTON-SALEM

Logo looking a little flat? Website lacking pop? We'll get your businesses branding on the right track -- we specialize in logo design, branding, and collateral development. Reach out if you're ready to make your brand stand out: hannah@hueandtonecreative.com or 336-365-8559.

Tools to discover your most relevant keywords
Tools to discover your most relevant keywords  |  Hue & Tone Creative

When it comes to finding the right potential customers, utilizing the correct keywords in your paid search and web content will help you increase your leads.

While it can be tempting to just make educated guesses about the right keywords, it's crucial to take the time and research what will be most effective. But, before we highlight a few handy tools for keyword discovery, it's important to understand what that there's a few different type of keywords. 

 

Long-tail Keywords

One of the most effective types of keywords is a long-tail keyword. A long-tail keyword is a highly detailed phrase made up of three to four words. Although long-tail keywords are usually searched for less often than their shorter counterparts, they tend to bring in a high conversion rate because they are so specific.

For example, someone looking for "organic gluten-free birthday cakes" are more likely to find your bakery and place an order then someone who just typed in "buy cake" and just wants any old birthday cake that's available.

 

Local Keywords

Think about times when you’ve searched for services or businesses like hair salons, dentists, or a place for decent pizza. You’re automatically going to weed out a business that isn’t anywhere near you.

If you own a small business, it’s important to get the word out to your local clients through geo-targeting. Instead of only using keywords like “animal hospital,” get more specific with words like “animal hospital in Greensboro, NC.”

While local keywords often have lower search volume, they often have higher conversion rates. Long-tail local keywords will deliver even less traffic, but chances are these visitors are really serious about finding a business. For example, "animal hospital greensboro open 24-7" has a good chance of capturing someone looking for a midnight pet emergency. 

One word of warning? Don't shoot yourself in the foot by casting too wide of a net. Stick to the location of your brick and mortar store and a few surrounding counties -- don't try to capture the whole state or you'll just end up reducing your potential to rank for your actual location. 

 

Keyword Planner

One of the best ways to discover keywords is through the free Keyword Planner in Google AdWords. Using this tool, you can search through relevant phrases and terms related to your business and see how often they are searched through Google. The Keyword Planner also allows you to research historical statistics and predict the click rate of potential words before you add them into your AdWords plan.

 

Google Trends

Not utilizing Google AdWords? You can still give Google Trends a try. This is when it's time to make an educated guess about what you think your keywords would be. Start with things like your products or services and check the popularity of one or multiple keywords at a time by searching them on the site. You can narrow down the trends even further by searching in a specific region, state, or span of time.

Tools to discover your most relevant keywords  |  Hue & Tone Creative
Tools to discover your most relevant keywords  |  Hue & Tone Creative

For instance, the amount of people looking for “pumpkin patches” in Greensboro and Winston-Salem increased dramatically around September 24th of this year. Google Trends also provided some suggestions for related topics and search terms like “farm,” “maze,” and “pumpkin patch near me.” 

If you're looking to do something like holiday advertising or capture the back to school crowd, being able to track these types of trends can help you predict when your ads will be most effective. 


 

Moz Keyword Explorer

Moz Keyword Planner has a great analysis and keyword suggestion feature for marketers. If you’re on a budget, the site offers 20 free search queries every month, with the option to upgrade by purchasing the premium plan.

Another helpful feature of this tool is how it breaks down each search term by monthly volume, priority, difficulty, and organic CTR. This will help give you an idea of how competitive it will be to gain clicks -- and how much it will cost. 

 

keywords --> COntent

After you've done your keyword research, you're probably ready to get out there and buy some ads or bid on some keywords and start driving traffic to your site. But don't forget one of the most important ways that you can build authority -- through your blogging and site content! 

Make sure to write about topics you want to rank for and let your newly discovered keywords influence your blogging. As you might remember from this blog, Google knows what you're blogging about and they rank you accordingly, so don't fall into the trap of only paying for traffic. Strong, organic content can bring you some of the best traffic around! 


Marketing and Social Media Experts in the Triad

Looking for to develop your brand? Hue & Tone is a creative graphic design agency specializing in logo design, web design, social media management, and more. Be sure to check out our portfolio to see clients we’ve helped in the past, or give us a call if you're ready to get started building your brand.

Intro to HTML: Must Know Tags for Beginners
Into to HTML  |  Hue & Tone Creative

If you’re not familiar with HTML, making even small tweaks to your website or custom MailChimp template can be a struggle. HTML is a complicated language and you won’t become an expert overnight – however, you can master a few basics that will make it easier to tweak templates, build web pages, and control your online presence.

This is by no means meant to be a comprehensive guide to HTML, but rather an introduction with some of the most basic tags you’ll need to customize your in-house marketing campaigns. 

 

What is HTML?

Let’s start with the most basic question – “what is HTML?”

Hypertext markup language (HTML) is a standardized system for tagging text files to achieve font, color, graphic, and hyperlink effects. You use specific tags to customize each element of a web page.

Check it out for yourself: Open up a well-designed site in Chrome, right click, and select "Inspect Element." You’ll be able to get a look behind-the-scenes at how the site was coded. 

 

HTML Elements

HTML elements are individual components of your webpage that are made up of a start tag <example> and an end tag </example >.

Here’s an example of what a simple HTML page might look like:

<!DOCTYPE html>
<html>
<head>
<title>Page Title</title>
</head>
<body>

<h1>Sample heading</h1>
<p>A sample paragraph would go here.</p>

</body>
</html>

 

Note the <html> tag at the very top.

This element specifies the language the webpage or document is written in. Without this tag your computer won’t know how to process all the code that follows it. It’s important to realize that browsers do not display the HTML tags, but they use them to render the content of the page.

 

The Basics

<body>
The visible part of the HTML document is between <body> and </body>.

Your body tag is the first element content tag that you can open after you’ve opened your initial html tag.

 

<head>
This tag is one of the content elements that can be opened within your body tag. You can vary the size of your headings and subheadings by specifying whether you want <h1>, <h2>, <h3>, <h4>, <h5>, or <h6>.

<h1> defines the most important heading. <h6> defines the least important heading.

 

<p>
Used for formatting paragraphs of text. Just to be clear, the paragraph tag defaults to which ever style you already have assigned to your style sheet.

 

<a>
HTML links are defined with the <a> tag.

For example:
<a href="hueandtonecreative.com">You would put the text you want to be hyperlinked here. </a>

 

<img>
To incorporate an image into your page you’ll want to use an <img> tag -- the source file (src), alternative text (alt), width, and height can all be defined.

Example here:
<img src="hueandtonelogo.jpg" alt="hueandtonecreative.com" width="210" height="210">


Always remember to close your tags. Anytime you open a tag <example> you should close it after you’ve defined all your content </example>. 


Style Elements

<style>
Your style tags help you specify which colors and fonts are used for your headings, paragraphs, etc.

 

Here’s a few examples:

You could format size like this:

<h1 style="font-size:300%;">This is a heading</h1>
 

Color like this:

<h1 style="color:blue">This is where the text you want stylized goes. </h1>
 

Or both like this:

<h1 style="color:blue;"font-size:300%">This is where the text you want stylized goes.</h1>

 

Formatting Elements

Formatting assist with the aesthetics of your webpage, kind of like the style elements we mentioned earlier. The main difference between the two is that your formatting elements deal with text effects.

<b>
Used to make specific text bold.

<i>
Used for italicizing text.

<marked>
Highlights text.

<small>
Makes specific text smaller. 


Helpful Resources

Learning HTML isn’t the easiest task, so here are a few tools to help you become a pro in no time!

  • Treehouse is an online coding school specializing in front end web development, JavaScript, IOS, and Python. Learn from over 1,000 video tutorials, quizzes, and coding challenges. There’s a free trial for first time users.

  • Lynda is a digital learning library where you can learn skills for business, design, marketing, and web development.

  • HTML Dog offers free online tutorials in HTML, CSS, and JavaScript. There are specific tutorials for every level of learning: beginner, intermediate, and advanced.

 

One last note…

Becoming proficient in HTML takes time and consistent practice, so don’t get discouraged if it doesn’t come easy to you! Be patient and try to set obtainable goals for yourself.


Web and Graphic Design in Greensboro and beyond.

Clueless on how to build a website or create a logo? We’ve got you covered! Eye catching landing pages that help reel in leads to business cards that leave a lasting impression, Hue & Tone Creative is here for all of your marketing needs.

7 Essentials for a Killer Facebook Page
7 Essentials for a Killer Facebook Page  |  Hue & Tone Creative

Simply getting your business on Facebook doesn’t guarantee any kind of social media success. To really reach people and build a following you’ll need a top-notch profile that will grab attention and pull customers in… but how do you make that happen?

Keeping up with Facebook’s latest features can feel like a full time job. But no matter how many features are available, there’s a few elements you should never ignore.

We’ve put together our 7 essentials for a killer Facebook page that will take your page from bland to BAM!

1.    Fill out the basics

Before you get focused on the visuals, make sure that all of your business information has been filled out correctly. This means making sure your address, hours, web link, and business description are all filled out properly.

 

2.  Simple + strong profile picture

Keep it simple when uploading your profile picture – stick to your logo or a professional headshot. Make sure your image is properly formatted (square) and is high resolution. Nothing makes a worse impression than a blurry image!

 

3. A distinctive cover photo

When it comes to choosing your cover photo, make sure that your image enhances your profile picture without distracting from it. Your cover photo should show off your products, relate to your services, or communicate your company’s values/mission.

A properly sized cover photo will be formatted to 820px X 312px for desktop or 640px X 360px for mobile.

Can’t communicate everything in one photo? You can also play around with a video cover photo!

 

4. Direct Your Visitors

You can enhance your Facebook page by selecting a Call to Action (CTA) button to go at the top of your page (it overlays over your cover photo). You can select one of 7 options that will take your customers to the landing page of your choice. The button options are:

  • Buy Now

  • Shop Now

  • Sign Up

  • Call Now

  • Contact Us

  • Send Message

  • Send Email

 

5. Gather Reviews

Make it a regular part of your customer interactions to ask for Facebook and Google Business reviews. Send a follow-up note to happy customers, put a link on receipts, or offer discounts for people who leave you a review!

Collecting a lot of positive reviews can provide credibility to a new page – and they’re a great way to distinguish yourself in a crowded market! 

 

6. Set up an auto reply message

56% of shoppers prefer using Facebook Messenger over calling a customer service number when they have an issue. Set up an autoreply message for your page so that people who reach out will get an immediate reply!

But, you ask, what should it say? We suggest using autoreply to set expectations for when you’ll get back to your computer, letting people know where to view FAQ, or to provide alternate ways of getting in touch.

It’s impossible to be monitoring your page messages around the clock, but having an informative autoreply message will ensure customers feel like they’re getting top notch service…whether you’re available or not!
 

 

7. Keep your timeline fresh

Need ideas on what to post on Facebook? We’ve got you covered.

This may seem like an obvious one – but posting high quality, engaging content is key to creating engaged followers. It’s key to post often and consistently. Be sure to incorporate visual content like photos, videos, gifs, and infographics to help boost your interaction! 

 

Were these 7 essentials not enough? Download our comprehensive Facebook checklist for even more tips and to-do’s, and before you know it you’ll have more comments than you can even respond to!


Social Media Marketing in Greensboro, NC

Have you hit a plateau for likes and follows? We can fix that! Whether you’re looking to increase your views or simply need a break from handling your account, Hue & Tone Creative has you covered for all things social.